> For the complete documentation index, see [llms.txt](https://support.novel.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.novel.com/integrations/loyalty/yotpo.md).

# Yotpo

Integrate your Yotpo loyalty program with Novel.

<div align="center" data-full-width="false"><figure><img src="https://697675905-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRg00tOg8E2yOB0rdXTbu%2Fuploads%2FbhjSzRHBRbIsu0B1wQTP%2FScreenshot%202024-02-12%20at%202.34.00%E2%80%AFPM.png?alt=media&amp;token=b98bdbe2-7c7b-41de-b771-6f125f4bc0b8" alt=""><figcaption></figcaption></figure></div>

## Overview

Integrate your [Yotpo](https://www.yotpo.com/) loyalty program with Novel to show points on your brand's wallet pass and to boost loyalty redemptions.&#x20;

To get started, you'll want to get your API Key & GUID from the Yotpo app. You can find them under: <mark style="color:purple;">**Settings -> General Settings -> Integrations**</mark> (scroll to bottom to find)

<div align="center"><figure><img src="https://697675905-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRg00tOg8E2yOB0rdXTbu%2Fuploads%2Fi4gIziD5bUDSbSAszAzV%2FScreenshot%202024-02-12%20at%202.56.15%E2%80%AFPM.png?alt=media&amp;token=1dfe8a2d-827a-44aa-beef-9bd4caca647d" alt=""><figcaption><p> Yotpo Portal</p></figcaption></figure></div>

In Novel, navigate to <mark style="color:purple;">**Integrations -> Yotpo.**</mark> Enter your API Key and GUID, click save, and you're done!

<div align="center"><figure><img src="https://697675905-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRg00tOg8E2yOB0rdXTbu%2Fuploads%2Fi40QJPYjUCSJ13mF18a9%2FScreenshot%202024-02-12%20at%203.06.08%E2%80%AFPM.png?alt=media&amp;token=b2d36a6b-90f1-4b1e-8a3d-55878388e66a" alt=""><figcaption><p>Novel App</p></figcaption></figure></div>

Customer points balances will start to sync for existing pass holders. For any new pass holders, their Yotpo balance will be pulled in and shown on the pass. Any welcome and referral bonuses you set in Novel will automatically be synced in Yotpo. Any welcome bonuses you set in Novel will be applied on top of the welcome bonus in Yotpo for new loyalty customers.&#x20;

{% hint style="info" %}
Novel syncs your customer's Yotpo balance on pass install, every order they place, and each night.&#x20;
{% endhint %}