> For the complete documentation index, see [llms.txt](https://support.novel.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.novel.com/integrations/loyalty/rivo.md).

# Rivo

<div align="left"><figure><img src="/files/cyZZxxXdOdofln1huDNP" alt=""><figcaption></figcaption></figure></div>

## Overview

Integrate your [Rivo](https://www.rivo.io/) loyalty program with Novel to show points on your brand's wallet pass and to boost loyalty redemptions.&#x20;

To get started, you'll want to get your API Key the Rivo app. You can find it under: <mark style="color:purple;">**Settings -> Developer Toolkit -> REST API Keys**</mark>&#x20;

<figure><img src="/files/HKuEOgZBQ8sRguUlHoet" alt=""><figcaption><p>Rivo App</p></figcaption></figure>

In Novel, navigate to <mark style="color:purple;">**Integrations -> Rivo.**</mark> Enter your API Key, click save, and you're done!

<figure><img src="/files/cI6YmDiYkn2q3q3S8JBE" alt=""><figcaption><p>Novel App</p></figcaption></figure>

Rivo loyalty balances will start to sync for existing pass holders. For any new pass holders, their Rivo balance will be pulled in and shown on the pass. Any welcome and referral bonuses you set in Novel will automatically be synced in Rivo. Any welcome bonuses you set in Novel will be applied on top of the welcome bonus in Rivo for new loyalty customers.&#x20;

{% hint style="info" %}
Novel syncs your customer's Rivo balance on pass install, every order they place, anytime a balance update is made in Rivo.&#x20;
{% endhint %}


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