How to Change the Balance of a Customer's Account

Adding or Removing Credit

Navigate to the Customers tab where you will see a list of all pass holders. Look up the customer's email in the search tab and select them. That will open up their Pass Holder Details profile. Under the Balance figure, there is an option to change their balance as seen in the screenshot below.

To lower a customer's balance, simply type the amount you would like to lower it by with a "-" before the number. For example, if you would like to lower a customer's balance by 10 dollars, you would type "-10".

Whenever you adjust the balance of a customer, in that same window, you also have the option to send that customer a push notification, informing them of the change immediately as it happens.